My ADSL light does not come on solid.

I have a dynamic address and would like to have multiple device access?

I have purchased routable IP addresses but I can not access these devices from the Internet?

I have only 5 IP addresses but need to support more devices.

How do I connect more than 1 PC to my VisionNet modem?

Does the VisionNet 200er router support DHCP Server?

How do I reset my modem back to factory defaults?

Is IPsec supported through the VisionNet router?

Do you bridge PPPoE packets through the VisionNet router?

Is the VisionNet router support 10/100 Ethernet?

Q. My ADSL light does not come on solid.

A. Verify on the VisionNet modem that the ADSL light is Solid Green. If the light is NOT on, verify the following:

Check Phone Line connection to the modem. The phone line should connect from the phone jack to the port labeled “LINE” located on the rear of the unit. The ADSL light is located on the top of the modem and should flash for several seconds and then become SOLID Green.

If the ADSL light does not become SOLID GREEN, disconnect the cable from the Line jack of the modem and insert it into the port labeled “SWAPPER” located on the rear of the unit. The ADSL light is located on the top of the modem and should flash for a several seconds and then become SOLID Green.

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Q. I have a dynamic address and would like to have multiple device access?

A: You need to enable NAPT (Network Address Port Translation). NAPT is factory enabled. This allows you to share a single Internet address with multiple device (i.e. PC) access. To enable this feature, browse the VisionNet router and select NAT. Chose NAPT, save settings, and submit settings.

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Q. I have purchased routable IP addresses but I can not access these devices from the Internet?

A. You have NAPT enabled. Browse the router and select NAT. Disable NAPT, save settings, and submit settings.

Q. I have only 5 IP addresses but need to support more devices.

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A. You need to enable NAPT (Network Address Port Translation). NAPT is factory enabled. This allows you to share a single Internet address with multiple device (i.e. PC) access. To enable this feature, browse the VisionNet router and select NAT. Chose NAPT, save settings, and submit settings.


Q. How do I connect more than 1 PC to my VisionNet modem?

A. You need to purchase an Ethernet Hub or Switch and connect a cable from the VisionNet Ethernet port to the Uplink port on your Hub or Switch. If your Hub/Switch does not support an Uplink port, you must purchase an Ethernet crossover cable. Connect the crossover cable from the VisionNet Ethernet port to any port on the Hub/Switch. The LAN light should come ON. If not, verify your cable or uplink port setting on your hub/switch.

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Q. Does the VisionNet 200er router support DHCP Server?

A. The router comes from the factory with DHCP server enabled. We also support DHCP client on the WAN interface.

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Q. Does the VisionNet 200er router support PPPoE and PPPoA?

A. Yes, we also comply with IP routed and bridge over 1483.

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Q. How do I reset my modem back to factory defaults?

A. Press the reset button located on the bottom of the modem. A paper clip or a similar device is needed to press this switch. With power ON, hold the button for 3 seconds and release. This will cause the modem to reset to factory defaults.

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Q. Is IPsec supported through the VisionNet router?

A. Yes, the VisionNet router passes IPsec through NAT. No configuration is necessary.

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Q. Do you bridge PPPoE packets through the VisionNet router?

A. Yes, the VisionNet router passes PPPoE packets through NAT. No configuration is necessary.

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Q. Is the VisionNet router support 10/100 Ethernet?

A. Yes.

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