Our Products come with a  Two (2) Year Limited Warranty (the "Warranty"). The Warranty expires Two (2) years after the date of purchase by the original purchaser.

You must install and maintain the Product in accordance with the written instructions provided. To obtain Warranty service, you must return the product, at your cost. Prior to return shipment, contact Customer Support at 1-866-286-XDSL to obtain a return authorization number (RMA). Once an RMA has been issued, return the Product to DQ Technology at the address listed below.

 

DQ Technology, Inc.
5111 Johnson Dr.
Pleasanton, CA 94588
Warranty

This warranty is not transferable and does not include service, repair, or replacement to correct any damage caused by improper installation or maintenance, improper connection with any peripheral, external electrical fault, accident, disaster, misuse, abuse, or modifications to the DSL modem not approved in writing by DQ Technology.  All implied warranties are hereby limited to a Two (2) year term.  DQ Technology hereby disclaims all express warranties not included in these terms.

DQ Technology warrants that all products are free from defective material and workmanship and, subject to the conditions set forth below, agrees to repair or replace any part of a product, which proves defective by reason of improper workmanship or materials without charge for parts and labor.

If a Product does not perform as warranted herein, owner's sole remedy shall be repair or replacement as provided below.  In no event will DQ Technology be liable for damages, lost revenue, lost wages, lost savings, or any other incidental or consequential damages arising from purchase, use, or inability to use this product, even if DQ Technology has been advised of the possibility of such damages.  Any defective Product should be returned to the address above unless otherwise instructed by this notice, along with a copy of your sales slip, the product serial number (if applicable), and a detailed description of the problem(s) you are experiencing.

No express or implied warranty is made for DQ Technology Products damaged by accident of use, misuse, natural or personal disaster or any unauthorized disassembly, repair or modification.

DQ Technology's Warranty covers only repair or replacement of defective Products.

DQ Technology is not liable for, and does not cover under Warranty, any costs associated with servicing or installation of Products.

If you experience any difficulty during installation or subsequent use of Products, please contact Technical Support at 1-866-286-XDSL or email rma@dqusa.com.

DQ Technology warrants that all solid-state memory products are free from defect in material and workmanship.  Subject to the conditions and limitations set forth below, DQ Technology will repair or replace any part of a Product that proves defective by reason of improper workmanship or materials.

Repair parts or replacement Products will be furnished on an exchange basis and will be either new or refurbished to be functionally equivalent to new.

Copyright 2005. DQ Technology and VisionNet are trademarks of DQ Technology, Inc. All other names mentioned are trademarks, registered trademarks, or service marks of their respective companies.